Rebar Planner
Support
For beta and paid users, collect enough job data to reproduce the exact result.
Before sending a support request
✓ Project backup JSON
✓ PDF file name and page number
✓ Screenshot of the wrong row or calculation
✓ Expected hand-check result
✓ Browser and device
Future wiring: this page can become a real support form that creates a ticket, attaches the project backup, and records plan level from billing.
Calculation issue
Send expected length, app length, row type, and screenshot.
Billing issue
Send account email, Stripe checkout result, and current billing status.
PDF issue
Send PDF page number, crop area, and what text/detail should be visible.